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Prima Pro TV
Have questions about your subscription, setup, or channels? Our expert team responds within hours — not days.
Fast Response
Worldwide Support
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10,000+ Channels
We're Here to Help You
Reach us through any channel that suits you best. Our support team is ready to assist with subscriptions, installations, and technical questions.
WhatsApp & Phone
+1 (605) 846-9971
Tap to open WhatsApp chat instantly
Email Support
support@primaprotv.cloud
We reply within 1–4 business hours
Support Hours
Mon – Fri9:00 AM – 5:00 PM
Sat – Sun10:00 AM – 6:00 PM
Office Address
131 Continental Dr, Suite 305
Newark, Delaware, DE — United States
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FAQ
Common Questions
Find quick answers to the most frequently asked support questions.
We typically respond within 1–4 business hours via email, and even faster on WhatsApp during business hours. For urgent issues, we recommend reaching out on WhatsApp for the fastest support.
Yes! We offer a complimentary 24-hour test so you can experience our 10,000+ channels, HD/4K streaming, and multi-device support before committing. Contact us or use the free trial button on our homepage.
Prima Pro TV works on Smart TVs, Android devices, iPhones/iOS, Firestick, PC/Windows, and more. Our team provides step-by-step installation assistance for every device type.
We back every subscription with a 7-day money-back guarantee. If you're not satisfied, simply contact us within 7 days of purchase and we'll process a full refund — no questions asked.
Yes, we have dedicated reseller packages with competitive pricing. Visit our Reseller page or contact us directly to learn about partner pricing, panel access, and volume discounts.
After subscribing, you'll receive your credentials via email. We also have a detailed Installation Tutorial page covering setup on all major devices. Our support team is always available to guide you through the process.
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